Logotipo HOSOKAWA ALPINE Aktiengesellschaft

After Sales Service Compaction

We offer more than first class machine and systems manufacture, in particular an all round service true to our motto "move more". This is worldwide and complete.

We take your production safety requirements seriously. So that everything runs smoothly for you, we offer you our Compaction After Sales Service:

  • Spare parts
  • Maintenance
  • Servicing
  • Repairs
  • Operator training
  • Modernisations
  • Spare parts

    Our After Sales Service ensures that malfunctioning or worn out parts can be exchanged reliably and as quickly as possible:

    • You receive a spare parts list including drawings with every machine
    • Support over the phone with questions and problems
    • High-quality original spare parts
    • Professional installation of spare parts and subsequent start-up of the machine by specialist staff
    • Flexibility for you because spare parts can be replaced in times of lower production workload
  • Maintenance

    We offer maintenance and repair services for machines and systems from Hosokawa and for other brands. When required at regular intervals to guarantee you maximum safety and plan of action.

    • Examination of the necessary maintenance and implementation of maintenance according to the highest standards – on site or at our works
    • Maintenance contracts as preventative measures (include inspection, cleaning, calibration and wear part exchange at regular intervals)
    • Support when changing location (e.g. as part of a relocation of production): Disassembly, reassembly and start-up by experienced specialist staff
  • Repairs
    • Repairs on site or at our works with the highest priority in order to avoid long production stoppages
    • When requested, repairs of other brands also available
    • Working out of alternatives if the repair turns out to be uneconomical initially
  • Operator training

    Made-to-measure training on site for your operating personnel in the areas of mechanics and process technology:

    • Training on operation of the machines
    • Training on machine service
    • Individual user training
    • Maintenance training
  • Modernisation

    To raise productivity and cost effectiveness even very durable machines from Hosokawa Bepex require modernisation measures after many years of production:

    • Review of machine
    • Project planning of modernisation with focus on:
    • Increase in production and quality
    • Adjustment to standard such as operational safety and energy efficiency
    • Automation technology
    • Creation of a concrete offer
    • Implementation of modernisation by trained specialists
    • Installation and commissioning of modernised machine
  • Used machines

    We offer used machines with a general overhaul and with performance guarantee.

    Please contact us if you are interested in an overhauled machine or if you would like to sell your used machine.

Hosokawa Alpine Compaction
– a Division of Hosokawa Alpine AG
After Sales Service

Contact person:
Steffen Neubauer
Manager After Sales

Tel: +49 7131 898669-252
Fax: +49 7131 898669-309