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Data privacy declaration

We respect the privacy of every visitor to our Internet website. This page gives you information on exactly which data we register and evaluate during your visit to this website.

The following information refers to this website only. Although other websites of our company are based on the same principles, they can - for technical reasons - differ from the information given on this website in some points. Furthermore, this data privacy declaration does not refer to the content of other websites. Our website may contain hyperlinks to non-Hosokawa-Alpine websites which can usually be opened in a separate browser window as a means of differentiation. We are neither responsible for the content nor do we have any control over the data protection policy practised by these non-Hosokawa-Alpine websites.

The collection, processing and use of data takes place in accordance with the data privacy laws prevailing in the Federal Republic of Germany, and especially with the legal provisions of the Federal Data Protection Act (BDSG) and of the German Telemedia Act (TMG).

Analysis services: statistical data acquisition and evaluation

Our aim is to provide our website visitors with optimally prepared content. This is the reason why we collect and analyse data from our visitors in order to make it possible for us to recognise whether the content is optimal or whether it could be provided in an improved form. Technical information on the browser used and the screen resolution, for example, is collected; based on these data, we can then further optimise our Internet website for our visitors.

We use Piwik for acquiring and evaluating the visitor data, which is an Open Source software that enables web analysis. The program is operated by us and the data and evaluations collected remain with us, i.e. they are not forwarded to third parties.

We collect no data which allow the identity of the visitor to be revealed or traced. We use the Piwik extension AnonymizeIP: the last 2 bytes of your IP address are neutralised or rather masked, and your identity can thus not be revealed.

In the main, the information captured by Piwik is:

  • Browser type and version
  • Operating system used
  • The anonymised IP address (last 2 bytes masked)
  • Website from which you visit our website (referrer URL)
  • Pages of our Internet website which you visit
  • Date and time of your visit
  • Visitor's region or country

Transmission of personal information

Our website offers additional functions such as Contact forms and brochure downloads. When used, users are prompted to enter personal information. We treat the information you provide confidentially, and do not share this information with third parties. Our distribution network, such as Sales representatives or sales representatives will only be informed if this information sharing option has been explicitly mentioned on the form, and, in addition, the visitor to the form has expressly consented to be contacted by selecting the appropriate option.

Information on processing of personal data

The controller responsible for processing personal data as defined by the German General Data Protection Regulation (DSGVO) is: HOSOKAWA Alpine Aktiengesellschaft, Peter-Dörfler-Straße 13-25, 86199 Augsburg, telephone 0821 / 5906-0.

If you have any queries concerning processing of your personal data, please contact the HOSOKAWA Alpine Aktiengesellschaft  data protection officer.

HOSOKAWA Alpine Aktiengesellschaft processes your personal data in order to justify, conduct and terminate the sale of goods and services as well as for purposes of direct advertising and market research in accordance with the pertinent data protection regulations (e.g. the Federal Data Protection Act (BDSG) and based on the DSGVO, in particular art. 6 para. 1 lit. b) and f). HOSOKAWA Alpine Aktiengesellschaft also reserves the right to transfer personal data concerning claims against you to credit agencies if the requirements of art. 6 lit. b) or f) of the DSGVO are fulfilled.

Your personal data will only be disclosed to the following recipients and/or categories of recipients for the purposes stated in item 1.3: customers, suppliers, competitors and employees.

Your personal data will be used in order to justify, conduct and terminate a contractual relationship and comply with statutory archiving and storage obligations (e.g. § 257 HGB (German Commercial Code), § 147 AO (German Inland Revenue code) for as long as this is necessary to fulfil these purposes. For direct marketing and market research purposes, your personal data will be stored for as long as we have an overriding legal interest in their processing in accordance with the pertinent legal provisions, but for no longer than a period of two years as and from the end of the contract.

You are entitled to information, rectification and deletion as well as restriction of processing and data transfer vis-à-vis HOSOKAWA Alpine Aktiengesellschaft in accordance with the pertinent statutory provisions, particularly art. 15 to 20 of the DSGVO. 

You may object at any time to processing of your data for direct advertising and/or market research purposes vis-à-vis HOSOKAWA Alpine Aktiengesellschaft ; telephone advertising is only conducted by HOSOKAWA Alpine Aktiengesellschaft subject to at least the presumed consent of the customer according to § 7 para. 2 no. 2 of the UWG (German Unfair Competition Act), electronic advertising to you as a customer is conducted under the provisions of § 7 para. 3 of the UWG or beyond subject to your consent.

You are also entitled to complain to the competent supervisory authority if you believe that the processing of data concerning your person violates data protection regulations. The competent supervisory authority is the State Office for Data Protection, Government of Central Franconia.