Logo HOSOKAWA ALPINE Aktiengesellschaft

Data privacy declaration

We respect the privacy of every visitor to our Internet website. This page gives you information on exactly which data we register and evaluate during your visit to this website.

The following information refers to this website only. Although other websites of our company are based on the same principles, they can - for technical reasons - differ from the information given on this website in some points. Furthermore, this data privacy declaration does not refer to the content of other websites. Our website may contain hyperlinks to non-Hosokawa-Alpine websites which can usually be opened in a separate browser window as a means of differentiation. We are neither responsible for the content nor do we have any control over the data protection policy practised by these non-Hosokawa-Alpine websites.

The collection, processing and use of data takes place in accordance with the data privacy laws prevailing in the Federal Republic of Germany, and especially with the legal provisions of the Federal Data Protection Act (BDSG) and of the German Telemedia Act (TMG).

Analysis services: statistical data acquisition and evaluation

Our aim is to provide our website visitors with optimally prepared content. This is the reason why we collect and analyse data from our visitors in order to make it possible for us to recognise whether the content is optimal or whether it could be provided in an improved form. Technical information on the browser used and the screen resolution, for example, is collected; based on these data, we can then further optimise our Internet website for our visitors.

We use Piwik for acquiring and evaluating the visitor data, which is an Open Source software that enables web analysis. The program is operated by us and the data and evaluations collected remain with us, i.e. they are not forwarded to third parties.

We collect no data which allow the identity of the visitor to be revealed or traced. We use the Piwik extension AnonymizeIP: the last 2 bytes of your IP address are neutralised or rather masked, and your identity can thus not be revealed.

In the main, the information captured by Piwik is:

  • Browser type and version
  • Operating system used
  • The anonymised IP address (last 2 bytes masked)
  • Website from which you visit our website (referrer URL)
  • Pages of our Internet website which you visit
  • Date and time of your visit
  • Visitor's region or country

Transmission of personal details

Our website offers additional functions such as contact forms and brochure downloads. In using these, the visitor is requested to enter personal details. We treat the information thus gathered in strict confidence and do not pass it on to third parties. Our sales network and our sales representatives or field staff will not be given this information unless explicitly permitted in the form, and the visitor has furthermore given his/her consent by selecting the relevant option of being contacted.

Information and contact

You are welcome to share your opinion of this Internet website with us, and to let us have your requests and suggestions. Our aim is to configure this website so that it is optimal in both content and function for our visitors: your tips are important to us.

Upon written request, we will inform you of exactly which personal details (e.g. name, address) we have collected and stored.

Kindly send us your suggestions or queries on the processing of your personal details to:

HOSOKAWA ALPINE Aktiengesellschaft
ZVF department
Peter-Dörfler-Str. 13 – 25
81699 Augsburg

E-mail:  webmaster@alpine.hosokawa.com