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Warning against payment transaction manipulation

In view of the circumstances, we urge our customers to be particularly careful when processing invoices and making bank transfers.

Just lately, we have become aware of a serious fraud attempt resulting from manipulation of a payment transaction between HOSOKAWA ALPINE Aktiengesellschaft and a customer. E-mails were sent to this customer from an e-mail address alleged to be one of HOSOKAWA ALPINE's e-mail addresses. The recipient was requested to transfer outstanding payments into a newly opened bank account, which, however, is not a bank account belonging to our company.

The fake e-mail addresses have a hyphen instead of a dot between "alpine" and "hosokawa". For example, a genuine address is j.smith@alpine.hosokawa.com, and the fake address is j.smith@alpine-hosokawa.com. 

Kindly pay attention to the following details when transferring payments to us:

  1. Payments to HOSOKAWA ALPINE Aktiengesellschaft must be made to our bank accounts only. You will find these account details on our website under  www.hosokawa-alpine.com/hosokawa-alpine/company-profile/
  2. The account holder is always HOSOKAWA ALPINE Aktiengesellschaft and never an individual person or another company.
  3. Should you receive any e-mails in the name of HOSOKAWA ALPINE where you have doubts about the origin and probity, kindly inform us immediately.